Reviews

At Porterhouse Heating & Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.
Read what other customers have said about us.
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Reviews of Porterhouse Heating & Cooling
(Based on 70 rated reviews)
09-Jun-2022
Product or service reviewed: Air condition unit cleaned n serviced & new thermostat install..
Robert S.
Chicago
28-May-2022
Product or service reviewed: Furnace and AC unit
V Magee
Chicago
16-May-2022
Product or service reviewed: Cleaning Service
Steven Neelyt
Olympia Fields, Illinois
12-May-2022
Product or service reviewed: A/C Repair
Justin Scanlon
Merrionette Park, IL
26-Apr-2022
Product or service reviewed: ac/furnace
Maretta Emlund
Lynwood
22-Mar-2022
Jerome Ingram
Richton Park
21-Mar-2022
Product or service reviewed: Repair of my furnace
Kristin little
Chicago IL
02-Feb-2022
Product or service reviewed: 01/21/2022
LaWanda Rambo
Chicago
08-Dec-2021
Product or service reviewed: Cleaning and Repair
Pamela Williams
Gary, IN
02-Dec-2021
Valerie
Steger,IL
29-Nov-2021
Product or service reviewed: Furnace Cleaning
Diane
CHICAGO HEIGHTS
27-Oct-2021
Hi Shawn,
I have planned to send you a note for several weeks now, so my apologies for my delayed response. I was behind you in the Frankfort Starbucks drive-thru a couple months ago, and you had kindly covered my bill. If you recall, we had a short discussion in the parking lot following ... that I we were would soon be in need of a new furnace/AC and that I would call once we were ready. That time could not come soon enough, as I shared the Starbucks story with your service technician when he was out at our house 6 weeks or so later on August 13. At that time, we scheduled an install of a new furnace and AC unit. Overall, I could not be more impressed at both the professionalism of your team and the speed of the install. All has gone well since, the house has been cool and we're getting better air circulation in those rooms furthest from the furnace.
Thank you so much for the introduction back at Starbucks several months ago. I will be sure to recommend Porterhouse whenever I hear of someone looking for service or replacement. Several houses around me are coming up on 16/17 years with original equipment, so hoping I can send some new customers your way!
All the best,
Chris Mitchell (Frankfort)
Chris Mitchell
Frankfort
23-Jul-2021
Product or service reviewed: AC repair
Sabre B.
Oak Forest IL
06-Jul-2021
Product or service reviewed: Service
Kimberly Coleman
Dolton, IL
16-Jun-2021
Product or service reviewed: Central Air not working
Rufus Taylor
Tinley Park
11-May-2021
Product or service reviewed: A/C Tune Up
Jim
Beecher, IL
29-Mar-2021
Product or service reviewed: Heating
Lashawnda Richardson
Sauk village Illinois
24-Mar-2021
Product or service reviewed: Heating Repair
Jessica Golden
Hammond, IN
23-Mar-2021
Product or service reviewed: Furnace
Lois Straube
Hazel Crest, Il
08-Mar-2021
Product or service reviewed: Furnance Serviced
Adrienne Gray
Country Club Hills
25-Feb-2021
Product or service reviewed: Furnace cleaning
BEVERLY DOWDLE
TINLEY PARK
01-Jan-2021
Product or service reviewed: Furnace
Toi Smith
Chicago, IL.
29-Dec-2020
Product or service reviewed: Heater Diagnostics and Repair
Rita Forrest
Frankfort, IL
19-Dec-2020
Product or service reviewed: Installed new gas furnance
Steve Rains
Frankfort, IL
11-Dec-2020
Product or service reviewed: Furnace check
Deidra Cole
Crete. IL.
12-Nov-2020
Product or service reviewed: Furnace winter checkup
Mattie Bradford
Chicago
01-Nov-2020
Product or service reviewed: Furnace cleaned and checked - winter ready
Vanessa Smith
University Park
28-Oct-2020
Product or service reviewed: Furnace Cleaning
Carissa Stewart
University Park
21-Oct-2020
Product or service reviewed: Heating
Zion Jackson
Monee, IL
17-Sep-2020
Product or service reviewed: Cleaned furnace
Dr. Nicole Barrett
Chicago
28-Aug-2020
Product or service reviewed: AC/Heating System
Jamaal Kendrick
Homewood
17-Jul-2020
Product or service reviewed: HVAC
L Michelle Wright
Crete
15-Jul-2020
Product or service reviewed: Furnace cleaning and certification
Benjamin Jone
Chicago Heights, IL
01-Jul-2020
Product or service reviewed: Mini Split System
Brow
Frankfort, IL
23-Jun-2020
Product or service reviewed: Air Conditioner Repair
Bohms
Frankfort, IL
20-Jun-2020
Product or service reviewed: Service Maintenance
Renee Chatman
Country Club Hills, IL
03-Jun-2020
Product or service reviewed: A/C repair
Darjuan Greenwood
Hazel Crest
01-Jun-2020
Product or service reviewed: AC and furnace service and cleaning
tony lee Bradford
HOMEWOOD
25-May-2020
Product or service reviewed: Air Conditioner check
Adrianne
University Park, IL
12-May-2020
Product or service reviewed: AC repair
Christina and Joe
Worth
22-Feb-2020
Product or service reviewed: Furnace replacement
Herliscia Roberts
Richton Park, IL
26-Jan-2020
Product or service reviewed: Furnance
Bennie Kennedy
Sauk Village IL
24-Jan-2020
Product or service reviewed: Furnace
Tracie Gaines
Chicago
21-Jan-2020
Product or service reviewed: Repair n cleaning
Ron Dekreek
RICHTON PARK
05-Jan-2020
Product or service reviewed: Heating
Shareeta Rogers
Country Club Hills
30-Dec-2019
Product or service reviewed: Furnace Tune Up
Virginia Smith
Glenwood, IL
09-Dec-2019
Product or service reviewed: 2 Furnaces
John
Richton Park, Illinois
26-Nov-2019
Product or service reviewed: Furnace repair
David Miles
Frankfort, IL
18-Nov-2019
Product or service reviewed: Furnace Repair
Elizabeth
Richton Park
14-Nov-2019
Great work and great price, I am warm and happy. Thanks to Jamarr who tried to save the old furnace and to Leroy who installed the new and improved furnace. They are quality workers, and good people. Friendly and well trained. I would recommend them to anyone.
Craig F.
Chicago Heights, IL
11-Nov-2019
Product or service reviewed: thermostat replacement
Affordable and timely, arrived 2hrs after call. Jamarr provided excellent and courteous service. Price quoted was what I was charged. Will definitely refer and call again.
Dawn T.
Matteson
08-Nov-2019
Product or service reviewed: Furnace tune up
Jamarr came out for a furnace tune up. He was on time, courteous and completely the tune up in an efficient manner.
Brian K.
New Lenox, IL
26-Oct-2019
Product or service reviewed: Replaced Inducer Motor
My Service Technician Jamarr was not only extremely helpful and Professional but was also very personable. He is truly gifted at his chosen profession.
Melvin L.
Hazel Crest
16-Oct-2019
Product or service reviewed: furnace inspection / cleaning
Jamarr was the service technician and he was very courteous and professional. He was very thorough and identified to my husband what the problem was. He had our furnace working in no time. I had previously called another company and they told me it would be after November 15th before they could come, but Porterhouse had me up and running within 24 hours. You guys are great and I will definitely use and recommend them to others!
Mildred B.
Flossmoor, IL
22-Aug-2019
Product or service reviewed: AC blowing warm air
What a great experience this was. My AC, during the hottest days in August decided to start blowing warm air. Called PorterHouse, and they sent their tech Jamarr out. A true professional. Polite and very informative. He quickly uncovered a 'swollen capacitor". He had the replacement part with him, and I was back in business in short order. I'm definitely going back to this business when I need further service or eventually a replacement of my HVAC system.
Michael M.
Chicago
14-Jul-2019
Product or service reviewed: AC repair
Jamarr was fantastic. Very friendly and courteous. Worked fast and efficiently.
Tony C.
Merrillville IN
12-Jul-2019
Product or service reviewed: Air Conditioner serviced
I was pleased with the prompt and professional service I received after experiencing an unexpected failure of my equipment. Jamarr the Tech was personable, efficient, and excellently prepared.
Beverly R.
Matteson, IL
07-Jul-2019
Product or service reviewed: Serviced A/C and installed new condensate pump.
Very pleased with the service provided!! Cara was excellent at setting up our appointments and keeping us up to date, and both Jamarr (our service tech) and Leroy (our installer) were very knowledgeable and took time to explain things and answer all our questions. Everyone was extremely professional and courteous, and we are very pleased with the quality of work that was provided. Exceptional service (even on a holiday weekend- when other companies weren't answering the phone)! We'll definitely be using Porterhouse again and recommending them to others!
Byrone & Sarah L.
Steger, IL
28-Jun-2019
Product or service reviewed: Furnace Repair
My first experience with Porterhouse began with the call for service. I called late on a weekday evening and the customer service representative could not have been more friendly, courteous and helpful. Jamarr came out the very next day, heard the noise that the unit was making and provided us with an immediate diagnosis. He was courteous, respectful and provided us with prompt and efficient service to get the unit working. properly. He also provided explanation of the services he was providing and suggestions for future maintenance. We will definitely use Porterhouse again!
Carolyn
Richton Park, IL
18-Jun-2019
Product or service reviewed: Certified a/c, water heater and furnace plus cleaning
My tech was Jamarr. He showed up on time. He was very professional, polite and thorough. I would recommend this company to all my family and friends.
Alicia B.
University Park, IL
18-Jun-2019
Product or service reviewed: Blower motor
JAMARR DID AN EXCELLENT JOB, VERY PROFESSIONAL SERVICE
Amber
IN
13-Jun-2019
Product or service reviewed: New air conditioner and furnace
Kathryn
Flossmoor
13-Jun-2019
Product or service reviewed: Furnace and A/C installation
I switched to them five years ago for seasonal tune ups for both my old Heating and A/C systems. Both of these systems were 20+ years old. My previous vendor seemed more interested in pushing me to purchase new systems from them than in providing good service. When I was ready to replace both systems, They gave me a great price. They were able to deliver and install both systems in the same day. I am very pleased with the whole project from start to finish. I would strongly recommend them for both service and when you are ready upgrading your old systems.
Michael W.
CHICAGO
09-Jun-2019
Product or service reviewed: Cleaning and Certified a/c, water heater and furnace
I contacted Porterhouse Heating & cooling for repairs and annual maintenance. Jamarr-technician completed the task of repairing the a/c unit. He also recommended preventative measures to ensure a/c and furnace operate at its top efficiency in order to avoid future service calls. I will continue to utilize Porterhouse Heating and cooling for all of my properties because they are efficient and professional at all times.Thanks again for a job well done!
Michelle H.
University Park
08-Jun-2019
Product or service reviewed: Checked central air unit
Jamarr called me as soon as he arrived. He climbed on the roof to check the central air unit. After calling me to say that it was operating correctly and cooling, he even showed my tenant how to operate it. He ALSO checked to make sure that no water was dripping into the condo. Great job. I will be using you again!!!
Carol
University Park
05-Jun-2019
Product or service reviewed: air conditioner service
Jamarr came right on time and answered our questions about our thermostat and unit. We really appreciate the service that we get from Porterhouse!
Carol and Bill
Olympia Fields
09-May-2019
Product or service reviewed: Furnace check up
Great job by Tech Jamarr.
Patrick C.
Crete, IL
25-Feb-2019
Product or service reviewed: heating service
Karen
Chicago, IL
27-Dec-2018
Product or service reviewed: Furnace repair
It was Christmas Eve when we had problems with our furnace. After calling 2 other companies who "did not" return our calls. Porterhouse sent us Jamarr. He was the best Christmas Gift ! He found the problem and fixed it. We couldn't be more pleased. Thank you Porterhouse. We will recommend you to our neighbors and friends.
Victor D.
Lockport
13-Aug-2016
Product or service reviewed: AC Repair
They kept in contact with us with updates for arrival and were at least 2 hours early. They found the problem right away and had it fixed in no time. The guys were knowledgeable and explained everything along with checking the unit, checking the refrigerant and cleaning it. Great job guys, Thank you.
Jim B.
Chicago, IL