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Reviews

Reviews

At Porterhouse Heating & Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.

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Reviews of Porterhouse Heating & Cooling

5

(Based on 26 rated reviews)

55

05-Jan-2020

Product or service reviewed: Heating

I am so impressed by this amazing company. Jamarr the technician was on time, friendly and did great work. The owner Shawn Porter showed up and he was very professional and knowledgeable. Call Porterhouse for all your heating and cooling needs. YOU WON'T BE DISSATISFIED... I got heat now... Thank you Porterhouse
55

30-Dec-2019

Product or service reviewed: Furnace Tune Up

Jamari was the technician’s name. He arrived on time, was very courteous, and answered all of my questions, and finished in a timely manner. I was very pleased with this service call!
55

09-Dec-2019

Product or service reviewed: 2 Furnaces

Leroy and Mendell is Porterhouse came out on Sunday morning and installed 2 furnaces in my home. They with diligence and efficiency. It was mind boggling at how the removed the old top floor furnace and installed the new one in the attic without disturb anything. This is the second service Porterhouse has. They beat out companies like Dykstra and 4 Seasons. I'm happy with their work and will use them for future projects.
55

26-Nov-2019

Product or service reviewed: Furnace repair

Jaymarr was excellent
55

18-Nov-2019

Product or service reviewed: Furnace Repair

Prompt & Courteous
55

14-Nov-2019

Great work and great price, I am warm and happy. Thanks to Jamarr who tried to save the old furnace and to Leroy who installed the new and improved furnace. They are quality workers, and good people. Friendly and well trained. I would recommend them to anyone.

55

11-Nov-2019

Product or service reviewed: thermostat replacement

Affordable and timely, arrived 2hrs after call. Jamarr provided excellent and courteous service. Price quoted was what I was charged. Will definitely refer and call again.

55

08-Nov-2019

Product or service reviewed: Furnace tune up

Jamarr came out for a furnace tune up. He was on time, courteous and completely the tune up in an efficient manner.

55

26-Oct-2019

Product or service reviewed: Replaced Inducer Motor

My Service Technician Jamarr was not only extremely helpful and Professional but was also very personable. He is truly gifted at his chosen profession.

55

16-Oct-2019

Product or service reviewed: furnace inspection / cleaning

Jamarr was the service technician and he was very courteous and professional. He was very thorough and identified to my husband what the problem was. He had our furnace working in no time. I had previously called another company and they told me it would be after November 15th before they could come, but Porterhouse had me up and running within 24 hours. You guys are great and I will definitely use and recommend them to others!

55

22-Aug-2019

Product or service reviewed: AC blowing warm air

What a great experience this was. My AC, during the hottest days in August decided to start blowing warm air. Called PorterHouse, and they sent their tech Jamarr out. A true professional. Polite and very informative. He quickly uncovered a 'swollen capacitor". He had the replacement part with him, and I was back in business in short order. I'm definitely going back to this business when I need further service or eventually a replacement of my HVAC system.

55

14-Jul-2019

Product or service reviewed: AC repair

Jamarr was fantastic. Very friendly and courteous. Worked fast and efficiently.

55

12-Jul-2019

Product or service reviewed: Air Conditioner serviced

I was pleased with the prompt and professional service I received after experiencing an unexpected failure of my equipment. Jamarr the Tech was personable, efficient, and excellently prepared.

55

07-Jul-2019

Product or service reviewed: Serviced A/C and installed new condensate pump.

Very pleased with the service provided!! Cara was excellent at setting up our appointments and keeping us up to date, and both Jamarr (our service tech) and Leroy (our installer) were very knowledgeable and took time to explain things and answer all our questions. Everyone was extremely professional and courteous, and we are very pleased with the quality of work that was provided. Exceptional service (even on a holiday weekend- when other companies weren't answering the phone)! We'll definitely be using Porterhouse again and recommending them to others!

55

28-Jun-2019

Product or service reviewed: Furnace Repair

My first experience with Porterhouse began with the call for service. I called late on a weekday evening and the customer service representative could not have been more friendly, courteous and helpful. Jamarr came out the very next day, heard the noise that the unit was making and provided us with an immediate diagnosis. He was courteous, respectful and provided us with prompt and efficient service to get the unit working. properly. He also provided explanation of the services he was providing and suggestions for future maintenance. We will definitely use Porterhouse again!

55

18-Jun-2019

Product or service reviewed: Certified a/c, water heater and furnace plus cleaning

My tech was Jamarr. He showed up on time. He was very professional, polite and thorough. I would recommend this company to all my family and friends.

55

18-Jun-2019

Product or service reviewed: Blower motor

JAMARR DID AN EXCELLENT JOB, VERY PROFESSIONAL SERVICE

55

13-Jun-2019

Product or service reviewed: New air conditioner and furnace

My husband and I were extremely impressed with the service provided by Porterhouse. We purchased a new air conditioner and furnace and from our first contact with Sean , it was clear they are a five star company. Sean was very professional and patient in answering a multitude of questions we had about the various options. His team of technicians was also very professional- courteous, trustworthy and keeping us well updated on installation day. The entire team is very customer- service oriented- beginning with their receptionist, Cara. We would not hesitate to recommend them strongly for folks who want excellent pricing and service for their HVAC needs.
55

13-Jun-2019

Product or service reviewed: Furnace and A/C installation

I switched to them five years ago for seasonal tune ups for both my old Heating and A/C systems. Both of these systems were 20+ years old. My previous vendor seemed more interested in pushing me to purchase new systems from them than in providing good service. When I was ready to replace both systems, They gave me a great price. They were able to deliver and install both systems in the same day. I am very pleased with the whole project from start to finish. I would strongly recommend them for both service and when you are ready upgrading your old systems.

55

09-Jun-2019

Product or service reviewed: Cleaning and Certified a/c, water heater and furnace

I contacted Porterhouse Heating & cooling for repairs and annual maintenance. Jamarr-technician completed the task of repairing the a/c unit. He also recommended preventative measures to ensure a/c and furnace operate at its top efficiency in order to avoid future service calls. I will continue to utilize Porterhouse Heating and cooling for all of my properties because they are efficient and professional at all times.Thanks again for a job well done!

55

08-Jun-2019

Product or service reviewed: Checked central air unit

Jamarr called me as soon as he arrived. He climbed on the roof to check the central air unit. After calling me to say that it was operating correctly and cooling, he even showed my tenant how to operate it. He ALSO checked to make sure that no water was dripping into the condo. Great job. I will be using you again!!!

55

05-Jun-2019

Product or service reviewed: air conditioner service

Jamarr came right on time and answered our questions about our thermostat and unit. We really appreciate the service that we get from Porterhouse!

55

09-May-2019

Product or service reviewed: Furnace check up

Great job by Tech Jamarr.

55

25-Feb-2019

Product or service reviewed: heating service

My Tech Jamarr was nice and answered all my questions and concerns. He corrected my immediate heating issue and also before leaving set up my additional work order for another issue my system was having. This was one of the best customer service experiences I have had in years. Thanks
55

27-Dec-2018

Product or service reviewed: Furnace repair

It was Christmas Eve when we had problems with our furnace. After calling 2 other companies who "did not" return our calls. Porterhouse sent us Jamarr. He was the best Christmas Gift ! He found the problem and fixed it. We couldn't be more pleased. Thank you Porterhouse. We will recommend you to our neighbors and friends.

55

13-Aug-2016

Product or service reviewed: AC Repair

They kept in contact with us with updates for arrival and were at least 2 hours early. They found the problem right away and had it fixed in no time. The guys were knowledgeable and explained everything along with checking the unit, checking the refrigerant and cleaning it. Great job guys, Thank you.